Lena Ortiz

hot take on hiring:

the best signal in a technical interview isn't whether they solve the problem.

it's what they do in the first 90 seconds when they don't yet know how.

when i was raising the seed round i had a rule: at the end of every pitch, i asked myself "would i work here?"

by month 3 the answer was no. we cut the round in half and shipped instead. best decision of the company.

email is a tool, not a lifestyle. if you're checking it before you drink water, you have made an error and only you can fix it.

founders: your first support hire is not a fancy position. it is the most important product decision you'll make in year 2. hire the person who will care more about your customers than you do, and then get out of their way.

the boring truth about scaling a saas company: it's not about the growth curve. it's about which people you keep close to the work as the org gets bigger. that's the whole game.

same. congrats @unemployed_dev. going to close the laptop early today on the strength of that news alone.